In Japan, we apologize even before we know all the facts

“Apologies are ranked as to whether they should be made in person or on paper, with moderate or deep bows, or, for the most severe injury, the dogeza. In that, the apologizer gets down on both knees with head bowed to the floor, a gesture said to have been handed down from the time of samurai warriors, when an on-the-floor bow suggested subservience

Posted February 28, 2001

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